Erika Mercado

Process Engineer
Erika Mercado
Qualifications

BE (Chemical) (Hons)

Erika is a process engineer with a BE in Chemical Engineering (Honours) from the University of New South Wales in Sydney, Australia.

Since entering the water industry in 2021, she has gained broad experience across various aspects of water and wastewater treatment. Her previous roles included developing process drawings for water treatment and dosing systems, supporting service technicians both on-site and remotely, and modelling, designing, and commissioning in-house filtration products.

Erika, also having worked in a water utility, gained a deeper understanding of wastewater treatment plants by optimising process units on-site in liaison with operators, managing the reticulation of drinking and recycled water, and acquiring knowledge of Australian drinking water and recycled water guidelines. She has additional experience having assisted risk reviews processes and management, developed Standard Operating Procedures (SOPs) and Work Instructions (WIs), and analysed water quality data to support process optimisation.

Since joining City Water Technology, Erika has continued to expand her expertise, contributing to a wide range of projects involving water and wastewater systems. Her work includes risk register assessment reviews, water quality events and incident investigations, plant performance evaluations, jar testing, and treatment process treatment and capacity assessments. She has also been involved in developing condition and recommendation reports, conducting options assessments, and preparing concept and detailed design reports and SOPs.

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